Your cabinetry is designed to withstand the daily use associated with normal household activities and should be treated like fine furniture. Follow these simple recommendations to care for your cabinetry:
Wood, Melamine, Aluminum, Thermofoil and Eurotek Cabinetry Clean cabinet exteriors and interiors using a soft, damp cloth (not a paper towel) and a mild, non-detergent soap (we recommend 100 parts water and 1 part liquid dish soap). Dry immediately. Do not use abrasive soap pads, abrasive cleansers, steel wool, bottled spray cleaners, solvent-based cleaners or cleaners containing bleach. Wax or polish is not necessary and is not recommended. Excessive moisture can damage the finish. Do not spray cleaner directly on cabinet or allow moisture to seep into seams or joints. Do not leave damp cloths draped over cabinet doors or drawer fronts.
Wood and Eurotek Cabinetry
The tough, catalyzed varnish protecting your cabinetry is designed to resist foods, beverages and household agents normally found in today’s homes.
Thermofoils, while very durable, can be damaged by excessive heat. Properly installed Heat Shields protect cabinets adjacent to ovens, ranges and dishwashers. As a precaution, you may wish to open doors and drawers away from oven during high-temperature, self-cleaning cycles. Also, pull countertop appliances, such as toasters, ovens, grilles or coffee makers, out from under the cabinetry before use. Damage caused by excessive heat is not covered under warranty.
Stainless Steel Cabinetry
Stainless Steel cabinet doors should be cleaned using a soft cloth and any stainless steel cleaner available at your local supermarket.
The high-gloss surfaces of UltraLux are covered with a protective film from the manufacturer. Remove the film after cabinet installation. To clean, use a microfiber cloth, chamois or other very soft cloth with a non-abrasive soap or detergent. Do not use paper towels, brushes, scourers or scrapers and avoid harsh household cleaners and abrasives such as acetone, chloroform, benzene, ammonia, thinners, caustic soda, toluene, xylene, dichloromethane, amylacetate, glacial acetate acid, butyl alcohol, butyl acetate, cellusolve, cresols/phenols, ethylacetate, chlorinated solvents, halogenated solvents, methyl alcohol, methyl ethyl keytone and sink and toilet bowl cleaners. Safely remove any adhesive near the edges with mineral spirits.
Small nicks and scratches that occur during daily use can be repaired using the products in the touch-up kit. Follow all instructions printed on each product. Keep all touch-up products out of reach of children.
MARKER: Capillary markers are ready to use, just remove the cap. Valve Markers require shaking to mix the contents. Depress the valve to start flow of contents. Do not over-flood the felt tip.
FILL STICK: Fill damages with the stick and remove excess material by rubbing with a clean, dry, lint-free cloth. Be careful not to remove Fill Stick material from the repaired area.
100-Year Limited Warranty
Effective January 1, 2009
UltraCraft endeavors to provide cabinet products that represent our pride and will provide satisfaction for our customers. UltraCraft cabinets are warranted to the original purchaser to be free from defects in materials and workmanship under normal residential usage for a period of one hundred (100) years from the date of purchase. This warranty is non-transferable.
During this warranty period, UltraCraft will repair or replace, at our option, any cabinet or its component which proves to be defective in material and/or workmanship under normal installation, use and service. This warranty is limited to the replacement of defective parts and does not include service, labor, or transportation charges related to the removal or installation of defective parts. In addition, this warranty does not include labor or damage related to improper installation, storage, misuse or neglect.
This warranty shall not apply to UltraCraft cabinetry or parts that have been subjected to alteration, modification, accident, damage in transit, abnormal use, extreme temperature, moisture levels, or abrasive cleaning chemicals.
This warranty does not apply to any products used or installed in conjunction with UltraCraft cabinets such as plumbing fixtures, counter tops, or appliances. Use of UltraCraft cabinetry or parts contrary to instructions furnished by UltraCraft will void this warranty.
To obtain service under this warranty, please contact the business from whom you purchased this product. A copy of the original purchaser’s dated receipt must be submitted with all claims to preserve the rights under this warranty. This warranty is non-transferable.
UltraCraft reserves the right to inspect the claimed defective cabinets to require that the replacements will be invoiced upon shipment and credit issued upon the return and inspection of defective product.
a.) Doors that are warped 1/4” or less must be allowed to hang through two (2) seasons (Spring, Summer) before replacement will be made. Typically, the door will return to its normal flat position after conditioning to its environment. Prior to requesting a replacement, please be sure that the problem is not an installation deficiency.
b.) Finish deviations must be inspected by an authorized UltraCraft representative. Determination will be made following the inspection whether to repair in the field or to return the product to the factory for refinishing or replacement. No field repair may be made without approval from UltraCraft.
c.) Stain variations: Since no two trees are the same, wood is a unique material with natural variations in grain, texture, and color.
These variations may also cause considerable differences between old samples and new cabinets. Please Note: Newly produced cabinets will never be the same color as aged samples or cabinets.
d.) This warranty does not apply to any thermofoil or textured melamine products installed, without the use of properly-installed heat shields, adjacent to appliances or fixtures, such as lighting, that generate high temperatures.
e.) Repair(s) or replacement(s) are contingent upon the current product offerings of styles and construction options within the UltraCraft products at the time of the claim. If a warranty claim is filed after an UltraCraft product becomes obsolete or discontinued, UltraCraft will replace the affected component with a new component of the same or similar style based on availability.
f.) Any deviation from standard door construction voids this warranty, including the removal of stiles and rails and sizes that exceed that maximum height and width as stated in our custom modifications page.
No dealer or agent of UltraCraft has any authority to change or enlarge the above warranty or UltraCraft’s responsibility.
THE WARRANTY STATEMENTS CONTAINED IN THIS LIMITED WARRANTY SET FORTH THE ONLY EXPRESS WARRANTIES EXTENDED BY ULTRACRAFT FOR THE CABINETS. IN LIEU OF ALL OTHER WARRANTIES, THE PROVISIONS OF THE WARRANTY SHALL CONSTITUTE THE ENTIRE LIABILITY OF ULTRACRAFT AND THE PROPERTY OWNER’S EXCLUSIVE REMEDY FOR BREACH OF THE WARRANTY. ULTRACRAFT SHALL NOT BE LIABLE TO THE PROPERTY OWNER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF AN EXPRESS OR IMPLIED WARRANTY ON THE CABINETS.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.